FAQ

Mortgage questions, answered

When the answer is “it depends”, we tell you what it depends on.

No credit check, and no commitment.

Start here

Questions we hear on almost every first call

They're listed roughly in the order people ask them. Further down, you'll find links to the pages that cover each topic in detail.

Still stuck? Call (825) 797-5417 and speak to Daniel De Sousa, a licensed mortgage associate in our Edmonton office.

Does getting a rate quote affect my credit score?
What does a quote cost me?
Why get a rate here instead of from my bank?
What is the stress test, and will it apply to me?
How much do I need for a down payment?
How long does this take?
Am I locked into anything by getting a quote?
Do you deal with people the bank turned down?
Does Alberta have a land transfer tax?
Who will I be dealing with?

By topic

More questions by topic

Every product, rate and guide page on this site ends with its own FAQ, answered in full. Here's where to find them.

About RateLens

Hours, licensing and complaints

Questions about RateLens and who runs it.

What are your hours, and what happens if I send something at midnight?
Are you licensed, and how do I check?
Can you help me if the property is outside Alberta?
What if something goes wrong, or I want to complain?

Sharp rates. The full picture.

Ask Daniel your question

There's no credit check and no obligation. If we're not the right fit for what you need, we'll tell you.

No credit check, and no commitment.